FAQ

How does the DROPD service work?

DROPD makes it easy to experience the in-store experience online through virtual shopping. Simply start a chat on the website and one of our friendly agents will connect you with an in-store virtual shopping assistance. Shop with more confidence online and once you've processed make payment and our team will deliver your order.

You can track your order’s progress and communicate with your shopper every step of the way using the DROPD website.